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December 7, 2016

Love / Hate Relationship

I love technology. I love getting to know the inside how a program works inside/out.  One of my many talents that has served me well over the years is that you could give me any application (WordPerfect, Microsoft Office, TurboPay, Quickbooks etc)1) and I could learn it, and teach it within two weeks.

When I started blogging, my blogs eventually evolved to a point where I was not just satisfied with having an online journal.  I began to observe how I reacted to sites that I visited in terms of:

  • what made me stay
  • what turned me off
  • the aesthetics of the site.

I examined my site closely and realised that just using my favorite colours was not good enough.  I learned about colour blocking and compatible colours.  I learned to use themes and plugins to get my site to where I thought it should be so that the user experience was pleasurable and would cause them to recommend my site to their friends.

There I was – peacefully minding my own business when I came across LayersWP – Man that plugin changed my life!  I suddenly had a mobile responsive site.  No more zooming my screen to see the fine print.  Now, while I may be considered a techie, I ABSOLUTELY HATE PROGRAMMING!! – The vehemence is just to show you the degree to which I hate programming.  I have several friends that call me a closet programmer.  I can write you some great Access databases until something clicks in my mind that I am programming. BAM!!! Everything shuts down. At this point – I have to call on my friend Wayne for help and he is always gracious about it.

I was moving nicely along with Layers, enjoying the use of it so much that I purchased the Pro version.  THAT’S when the trouble started.  All of a sudden I could not see the changes I made when I logged out of Admin.  I was going NUTS trying to figure it out.  Enter Marc & David Perel the founders. When they realised that I was struggling to get the problem fixed, and was too frustrated to read the knowledgebase – stepped in, communicated with me all the way and solved the problem for me.  Afterwards, they told me what was wrong – but the personal touch wins everytime. Whether you are a novice or expert I do not hesitate to recommend this product for its ease of use, its customizability, and the company for its exceptional customer service.

Although this site is a work in progress, feel free to give me some feedback.

 

PS – Remember – I will be speaking at

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Sylvia M Dallas

Poet, Author, Photographer and Teacher of the Word and CEO and Director of Creator Services at The Publisher's Notebook Limited based in Jamaica. She is married to Rohan Dallas, is a proud grandmother, loves coffee (Jamaican, of course), loves great tasting and healthy food, love to cook and is an unabashed follower of Jesus Christ.  Her books AND THE PRISONERS HEARD THEM, THE RIGHT KIND OF INTIMACY and THE BED DEFILED are available on Amazon.

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